Question 1

Do you do custom orders?

Accepted Answer

Yes we do! Please message us with your custom request. We are happy to do custom sizes and look for specific colours. If you are looking for something that we don't have in our shop, please let us know and we can see what we can do.  We are always looking for new ideas!

Question 2

How long does it take for my order to be completed?

Accepted Answer

Some of our products we have in stock and ready to be shipped however some are made on order(e.g. halters with braided nosebands). These orders typically take 3 - 5 days to complete.

Question 3

How do I order?

Accepted Answer

How do I order?
Step 1:
 
Please email or whatsapp us. Let us know what colour/s you are looking for, or ask us what colours we currently have available for the product you are looking for. We will do our best to help!
 
Step 2:
 
If we have the product and/or colours that you are looking for, we will ask you to confirm your order. Confirm the colours you are wanting for each product(see halter and browband sections on how to do this for those items).
 
Step 3: 
 
We will send you an invoice with our banking details. Payment is strictly EFT unless otherwise organised. For custom orders, processing will start only once payment has been recieved. 
 
Step 3:
 
We will let you know once your items are complete. We will then send the items with your requested shipping company and send you the tracking number.

Have any Questions?

IMPORTANT INFORMATION

Frequently asked questions

Do you do custom orders?

How long does it take for my order to be completed?

How do I order?